Privacy Policy for AGP Care
**Effective Date:** July 27, 2025
1. Introduction
AGP Care, accessible at www.agpcare.com, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with HIPAA and other applicable privacy regulations.
2. Information We Collect
We may collect personal information that you voluntarily submit through our website, including:
* Name
* Email address
* Phone number
* Message contents (submitted via contact or feedback forms)
* Appointment requests or feedback forms
We also use cookies and analytics tools to understand website usage, but we do not use this data to identify individuals.
a. Prohibited Content
When you submit feedback via our forms or SMS system, you agree **not** to include:
– Personal health information (PHI), medical diagnoses, treatment details, prescription information, or other sensitive medical data
– Any information about another person’s health
Any submission containing such content will be removed, and we reserve the right to terminate access for repeat offenders. Reviews should focus solely on your experience with AGP Care’s facilities, staff, and service quality.
3. How We Use Your Information
We use the information you provide to:
* Respond to inquiries or appointment requests
* Improve the quality of care and communication
* Send review reminders (only with explicit consent)
* Improve website experience and security
We will **never sell** or rent your personal information.
4. Communications and Review Reminders
If you opt-in via our feedback form, we may send you SMS or email follow-ups to request a review of your visit. You can opt out of these messages at any time by replying **STOP** to text messages or by contacting us directly.
5. Sharing Information
We only share your information:
* With authorized staff and providers who need it to respond to your inquiry
* When required by law or public health authorities
* With third-party services (e.g. SMS/email services) solely for communication purposes and under strict confidentiality
6. Data Security
We use secure transmission protocols and restrict data access to trained personnel. However, no online transmission is 100% secure, so we encourage you to avoid submitting sensitive medical information through the website.
7. Your Rights
You have the right to:
* Request access to your data
* Opt out of communications
* Request data deletion (subject to legal obligations)
To make a request, please contact us at:
Address:
AGP Care
12170 Cortez Blvd, Brooksville, FL 34613
Phone: (352) 596-4998
Email: contact@agpcare.com
8. Changes to This Policy
We may update this policy at any time. Changes will be posted on this page with an updated effective date.